3 Tips to Take Your B&B to the Next Level

[caption id="attachment_7855" align="alignleft" width="300"] bed and breakfast customer service[/caption] It’s no secret that Bed & Breakfasts (or B&Bs) are one of the best options for... Read More

How to Improve The Patient Experience at Your Hospital

The key to delivering first-class service at your hospital or medical facility is treating the patient as if he or she is the only person... Read More

The Best 5-Star Cruise Experiences Around the World

[caption id="attachment_7847" align="alignleft" width="300"] The top 5 star cruise experiences around the world[/caption] Each one of the world’s best cruises delivers a unique, multidimensional experience.... Read More

Feature Interview: Staying Scentered

British entrepreneur Lara Morgan founded her company in 2011 to fill a void in the market and in her life. What she needed was a... Read More

The Most Common Compliments & Complaints from Hotel Guests

First-rate customer service is essential if you’re seeking rave reviews from your guests. Every little detail counts, and the goal should always be to deliver... Read More

What Do Bridesmaids Look for in a Spa?

Choosing the perfect spa to host your epic bachelorette party is no walk in the park. An astute Maid of Honor who’s aiming to please... Read More

The Most Luxurious Retirement and Senior Living Facilities

Who says that luxury ends at the age of 65? For seniors seeking the most lavish independent and assisted living facilities, look no further than... Read More

6 Tips to Improve Customer Loyalty in Your Hotel

While every website, app and booking agent is working to find the cheapest rates for travelers, hotels must persevere by setting their sights on (and... Read More

How to Improve Your Customers’ Post-Workout Experience

There’s nothing better than working out at a first-rate hotel gym: Burning some calories in the morning means you can have a guilt-free afternoon lounging... Read More

Top 5 U.S. Spas

1. Canyon Ranch Spa Club Considered one of the best spas in the world, Canyon Ranch Spa Club is renowned for its personalized, exclusive services. If... Read More

Make Your Hotel the Premier Destination for Wedding Party Guests

You can do it by focusing on these five areas To say the wedding industry is lucrative is a bit of an understatement. Every year... Read More

Make Valentine’s Day Special for Loved Ones – or Show Clients the Love – with These Unique Gift Ideas

The best Valentine’s gifts don’t come in a heart-shaped box or a glass vase … … they come from Boca Terry. Robes His and hers... Read More

The Right Free Gifts Can Lead to More Gym Membership Signups

Wholesale terry towels and five other ideas to think about If you asked the average person if they want to lose weight and get in... Read More

How Do You Encourage Business Travelers to Choose Your Hotel?

Terry bathrobes plus these other free gifts can help seal the deal If your hotel is in or nearby a major city, you probably get... Read More

Trade Show Coming to Town? How to Entice Attendees to Stay with You

Hotel marketing tips to attract trade show attendees Trade shows of any caliber greatly affect local businesses. Traffic is increased, small and large parties want... Read More